Wi-Fi Connection Problems on A500 tablet

System

This discussion was created from comments split from: Connection Problems on A500 tablet.

karenML said:

I purchased an Acer Iconia Tab A500 second hand and it was working fine for the previous owner.  He did a factory reset before giving it to me.  When I try to access some (most) websites, I get a Connection Problem pop up that says "A secure connection could not be established."  I can use Google, and get search results, but when I click on the webpage that I want to open, I get the error.  It doesn't happen on all sites....for instance I cannot get into Target.com, but I did a random Google search on some lyrics that were on the radio, and it returned results, one of which was azlyrics.com, and when I clicked on that, it opened the web page.  

Also, I am not using Google Chrome as my web browser, though I wish I could, but it is not in my Google Play Store.  Is that because my tablet does not support it?  I tried downloading Firefox, and it downloaded, but it won't work.  So I am on some random browser.  (I have tried a few random browsers, and they all return this connection problem error.)

I have done the following to no avail:

• turned the tablet off and back on
• I did another factory reset
• verified the date/time on my tablet
• "Forgot" my wi-fi connection and reentered it
• Went into the Advanced settings of my Wi-Fi connection and changed the IP setting to Static, then reentered the IP address, Gateway, DNS settings, etc. (which I don't even know what these are)
  
  

The tablet worked fine for the previous owner.  Is it because when he went back to the Factory Settings, now it is outdated or something?  I only spent $50 on this, but I was really hoping it would work.  I have spent too much time trying to figure it out, and I have the technical abilities of a sloth.  Please help.

CarlosElFlacodemiami

Hi Karen any solution or help on your issue I have the same problem

Commodore_1995#

Ideally, you should create a new topic/question  and add me by putting @.

billsey

@CarlosElFlacodemiami The issue is that the old Android version on the A500 doesn't support the modern encryption used these days. Try pulling a different browser down and using that. If you can't get Chrome try Firefox or ...