wifi connection issue, while ethernet is working pretty good on acer nitro 5

viveksurya
viveksurya Member Posts: 3 New User
edited December 2023 in 2020 Archives
my laptop is not receiving fast wifi connection, I have checked it by connecting through ethernet it is working good
so i identfied that the problem is within my system
please help me to fix this
model no. AN515-54-563Y
ACER NITRO 5 i5 9th

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good evening viveksurya !

    Is the wireless card active in the device manager?
    Do you have updated drivers?
    Tested on other networks?


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  • viveksurya
    viveksurya Member Posts: 3 New User
    yes i have tried on different networks , but experienced the same problem
    my wireless card is active and my device drivers are the latest
    please help me to fix this
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    n the device manager does it appear normally or with some error or hidden warning?


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
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    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • viveksurya
    viveksurya Member Posts: 3 New User
    everything is normal
    even I run the troubleshoot, I didn't find anything wrong
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Use a linux distro in live mode and test if the wireless card works normally.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!