Acer Predator G9-792 - battery not charging while gaming, laptop will shut down

Hexenwahn
Hexenwahn Member Posts: 4 New User
edited April 12 in 2020 Archives
Hello,

My Predator is 4 years old and only started having this issue recently, last year or so.

This only happens when playing graphic intensive games (Witcher 3, The Division 2, etc). I keep it plugged in most of the time and when I start playing the battery is 100%.

In an hour or so of gaming it goes down to 5%, and sometimes the laptop will shutdown if I miss the low battery notification.

The battery status is just "Plugged in" but it is not charging. It will only start to charge when I quit the game, or alt+tab to desktop.

Maybe someone here can help me with this, I have checked numerous forums but couldn't find a solution.

And whatever anyone is saying, this is not normal behavior - it is normal for the battery to drain faster when playing games, but it is not normal for the laptop to shutdown.