My G3-571 randomly crashes and restarts while playing games

juanllompart
juanllompart Member Posts: 6 New User
edited November 2023 in 2020 Archives
For a little less than a year my Acer laptop has been shutting off randomly when playing games while plugged in. My laptop will freeze and colored bars will fill the screen before my computer restarts. I've updated all of my drivers and the problem persists. The CPU usually doesn't even get above 75 degrees when it shuts off so I don't think it's a heating issue. The event logs say kernel-power 41. I've looked all over the web and I still can't find a fix.