Predator Helios 300 - USB problem?

oddbenk
oddbenk Member Posts: 29 Troubleshooter
edited November 2023 in 2020 Archives
Hi!

I have a brand new Samsung BAR 128GB pendrive. I'm using my laptop with a wireless keyboard + mouse combo.
Whenever I try to use both of the USB-s for the pendrive and for my Logitech wireless stuff my mouse is not working. I'm wondering is it a USB issue or not? 
My mouse works flawlessly when nothing is plugged in. But when I plug a pendrive (any kind of) it stops working. 
Any idea?

Specs.:

Wireless stuff is a Logitech MK220
Machine.: Predator Helios 300 PH315-52-72S6
Bios Ver.: SMBIOSBIOSVersion - V1.06 

Answers

  • Jack22
    Jack22 ACE Posts: 4,095 Pathfinder
    @oddbenk
    1.update device driver
    2.Install latest windows update

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