Acer Nitro 5 515-52 - Why my battery drops to 5% while gaming, even when the PC is plugged in?

Kholat

Hello all! 

I own an Acer Nitro 5 515-52, Intel i7 (8th gen, 8750H 2.20Ghz) for a about a year. 
The PC is great for the games I play, but recently I noticed, that when I play a particular game, which is GPU very demanding, my battery drops down to critical minimum - 3-5% of life after 30 minutes of playing - and that happens with the power adapter plugged in. I checked the wires and everything looks fine. I know it is normal that the battery loses some power, but it was never like that. With that same game, it used to drop to 95-90%, which is nothing.
Now it looks like the power adapter cant catch up. So, I went down to minimum battery life, I exit the game, and the battery is up to 100% in 10 minutes. 
What do you ladies and gentleman think about this issue? Hardware or software problem, or could it be a poor optimization issue with the particular game?
Cause I just cant see how is it possible to drain the battery so quickly, especially with adapter plugged in, and charge it to 100% so fast. 

Thank you in advance!

brummyfan2

Hi,
I would suggest you to play games while connected with AC adapter, could you please download and install HWmonitor, run it and post the snip of the Battery section.
https://www.cpuid.com/softwares/hwmonitor.html

andylb

You are right it isn't possible. 
Go to Device manage and expand batteries then right click each of the two items there and select uninstall, then reboot your laptop and the devices will be reinstalled with updated drivers
Then do a battery resest, with the laptop on unplug the power supply and then press and hold the Power button for 15 seconds, leave everything alone for 15 minutes then plug in the power and fully charge the battery, then reboot
Final do a battery recalibration. use you laptop until the battery reaches 10% then recharge fully, repeat for a total of 3 times.

Please click YES if I have answered your question

Kholat

Thanks for the tips! I will try and will update on what the results are. Cheers!