Acer Helios 500 - Start Booting system problem

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Answers

  • Has this problem occurred since the moment you purchased the notebook? Did your notebook come from the factory with version 1.09 of the bios?
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  • Dante_art
    Dante_art Member Posts: 14

    Tinkerer

    hard to say. Is it from beginning or few days after I start using notebook. Can't remeber.

    No, bios was older version, when the problem start, I decide to update bios, I was thinking that is the problem. Then for few days everything was good and then started again.

    But it is hard to saying more clearly, because this problem is randomly:

    2 days start normalny, 2 days crash

    or 2 crash in 2 days but in another day start normally.
    Some times it is ok for even a 4 days.

    But now start to crashing double time like in the video from my first post, so I start to be afraid.
  • the windows event viewer shows an error with a red x in the system tab?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • Dante_art
    Dante_art Member Posts: 14

    Tinkerer

    No errors. Everything is fine. Also in Device Manager. No big temperatures. Everything looks fine. 
  • Dante_art
    Dante_art Member Posts: 14

    Tinkerer


    so many questions but no solution?
  • What I would do is check if any of these buttons are being pressed correctly:

    One refers to the battery reset and the other is the interlock button.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    Can you try booting with another drive? If you don't have you can just setup a Windows iso on a 16GB USB storage.