Swift SF315-52G does not work with 1TB SSD

ComputerUser20000

I downloaded and successfully installed the Bios version 1.08 firmware for my Swift SF315-52G as I assumed this would make my newly purchased SSD work. I downloaded the driver from here: https://www.acer.com/ac/en/US/content/support-product/7630?b=1

I purchased a Samsung 860 PRO SATA 2.5" SSD 1TB like this one: https://www.samsung.com/us/computing/memory-storage/solid-state-drives/ssd-860-pro-2-5--sata-iii-1tb-mz-76p1t0bw/

When I plug in the SSD to the SATA port where my HDD is currently inserted, the laptop freezes at the Acer logo. I cannot even access BIOS by pressing F2 or anything else. If I replace the SSD with the HDD again, everything works, the Bios works, the OS loads and everything functions as normal.

What do I need to do to get the SSD working in my laptop as I want a better and faster disk in my laptop instead of this very slow HDD?

Does Acer really not offer us to install an SSD in a 1000£ plus laptop? If this is the case I will never buy Acer again. But I hope someone has a solution so that I can keep using the laptop and not have to throw it away.

brummyfan2

Hi,
Could you please check whether you have IRST with Optane for SATA mode in BIOS, if so, switch to AHCI and see whether it helps.

ComputerUser20000

I tried this as well and it made no difference. The screen freezes at startup regardless of what the Bios settings are when the SSD is inserted. I even tried with a 512GB Samsung SSD and the results are the same. This laptop model simply does not work with SSD's which is odd and very poorly made for such an expensive laptop. Bye bye Acer, this has not been a good experience.

brummyfan2

Hi,
It's strange that this model came with only a slow HDD, anyway, the alternative is to get a M.2 SATA or NVMe SSD and migrate the contents of HDD to it, you can leave the HDD for storage, you can get a 256GB M.2 NVMe SSD at a reasonable price.
https://www.userbenchmark.com/System/Acer-Swift-SF315-52G/89761