Horrible Performance on Acer Nitro 5 AN515-52

2

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    andylb said:
    Now go back to my Nvidia Control Center guide and double check drivers are updated and it is setup correctly. If you have normal disc usage and your GPU is correctly setup, there is no reason for low fps other than incorrect settings specific to the game you are playing
    Well, I still have 100% Disk! I did everything that they said, The task “System” uses the disk, “Runtime Broker” too, “Microsoft WWA Host” and “Antimalware Service Executable” how do i stop those? I still have the awful disk at 100%, (Just Sometimes!, not when i’m playing), Also how could i check if my gpu is in good condition?

    You still have not posted a screenshot of Task Manager showing us which programs are using what %. Please do that, below is a sample screenshot


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • CuelloDeBotella
    CuelloDeBotella Member Posts: 33 Troubleshooter
    andylb said:
    andylb said:
    Now go back to my Nvidia Control Center guide and double check drivers are updated and it is setup correctly. If you have normal disc usage and your GPU is correctly setup, there is no reason for low fps other than incorrect settings specific to the game you are playing
    Well, I still have 100% Disk! I did everything that they said, The task “System” uses the disk, “Runtime Broker” too, “Microsoft WWA Host” and “Antimalware Service Executable” how do i stop those? I still have the awful disk at 100%, (Just Sometimes!, not when i’m playing), Also how could i check if my gpu is in good condition?

    You still have not posted a screenshot of Task Manager showing us which programs are using what %. Please do that, below is a sample screenshot



  • CuelloDeBotella
    CuelloDeBotella Member Posts: 33 Troubleshooter
    andylb said:
    Now go back to my Nvidia Control Center guide and double check drivers are updated and it is setup correctly. If you have normal disc usage and your GPU is correctly setup, there is no reason for low fps other than incorrect settings specific to the game you are playing
    Well, I still have 100% Disk! I did everything that they said, The task “System” uses the disk, “Runtime Broker” too, “Microsoft WWA Host” and “Antimalware Service Executable” how do i stop those? I still have the awful disk at 100%, (Just Sometimes!, not when i’m playing), Also how could i check if my gpu is in good condition?
    Did you reset your laptop?

    To test gpu by using 
    https://www.userbenchmark.com/
    This will test all gpu,CPU also hard driver.pls update userbenchmark image here so we can check 
    Okay i will, but what about that annoying Tasks? That full my disk?

    100% disk usage could indicate a faulty drive(very unlikely as it is new) or some kind of a driver incompatibility or maybe something else.

    Run windows in safe mode and if the issue still persists, then it isn't a driver. You can use Acer Care Centre or crystaldiskinfo to find out the health status of the drive. You can also use crystaldiskmark to test the read and write speeds of the drive and if they are low, then the issue comes from the drive.

    Besides 100% disk usage does the system take long to boot, or does it feel slow when opening programs?
    When it’s 100% the device runs slower, takes long to open apps, The disk is Good, i tested it on CristaldiskInfo and Care center, also i did the benchmark, i’ll leave some pics bellow


  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    OK we are going to stop all that disc usage and find out what is killing your Disc. Userbenchmarks show your Disc is good, this is definable a backgound app problem

    1. Type "msconfig" in the Search bar and open it. Click Diagnostic Startup
    2. Go to Task Manager and click the Startup Tab and disable all Items there.
    3. Restart PC and post screenshot of Disc usage from Task manager




    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • CuelloDeBotella
    CuelloDeBotella Member Posts: 33 Troubleshooter
    andylb said:
    OK we are going to stop all that disc usage and find out what is killing your Disc. Userbenchmarks show your Disc is good, this is definable a backgound app problem

    1. Type "msconfig" in the Search bar and open it. Click Diagnostic Startup
    2. Go to Task Manager and click the Startup Tab and disable all Items there.
    3. Restart PC and post screenshot of Disc usage from Task manager




    Okie! I’m gonna do it, but before check this screenshot, it’s when i’m playing gta v, (it’s original game)

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    There is a process running that's not showing there and we need to hunt for it using the method I outlined above my friend

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • GAMING6698
    GAMING6698 ACE Posts: 7,975 Pathfinder
    edited January 2020
    andylb said:
    OK we are going to stop all that disc usage and find out what is killing your Disc. Userbenchmarks show your Disc is good, this is definable a backgound app problem

    1. Type "msconfig" in the Search bar and open it. Click Diagnostic Startup
    2. Go to Task Manager and click the Startup Tab and disable all Items there.
    3. Restart PC and post screenshot of Disc usage from Task manager




    Okie! I’m gonna do it, but before check this screenshot, it’s when i’m playing gta v, (it’s original game)

    Click on start search cmd right on it run as administer in command 
                          chkdsk.exe /f /r
    Hit enter after typing command and then type Y To confirm that disk check start in next restart  make sure u close all applications first. After pressing Y your schedule set then close all applications and restart.restart take longer because it will check and fix issuse .this will take too long.
    Even not many but for few user i take a 1day.it take 5hrs for 1tb drive but i may also take few time 
    After checkup done check your disk percent in task manager
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • CuelloDeBotella
    CuelloDeBotella Member Posts: 33 Troubleshooter
    andylb said:
    OK we are going to stop all that disc usage and find out what is killing your Disc. Userbenchmarks show your Disc is good, this is definable a backgound app problem

    1. Type "msconfig" in the Search bar and open it. Click Diagnostic Startup
    2. Go to Task Manager and click the Startup Tab and disable all Items there.
    3. Restart PC and post screenshot of Disc usage from Task manager




    Okie! I’m gonna do it, but before check this screenshot, it’s when i’m playing gta v, (it’s original game)

    Click on start search cmd right on it run as administer in command 
                          chkdsk.exe /f /r
    Hit enter after typing command and then type Y To confirm that disk check start in next restart  make sure u close all applications first. After pressing Y your schedule set then close all applications and restart.restart take longer because it will check and fix issuse .this will take too long.
    Even not many but for few user i take a 1day.it take 5hrs for 1tb drive but i may also take few time 
    After checkup done check your disk percent in task manager
    Already did that, i’m gonna try andylb’s way
  • andylb said:
    OK we are going to stop all that disc usage and find out what is killing your Disc. Userbenchmarks show your Disc is good, this is definable a backgound app problem

    1. Type "msconfig" in the Search bar and open it. Click Diagnostic Startup
    2. Go to Task Manager and click the Startup Tab and disable all Items there.
    3. Restart PC and post screenshot of Disc usage from Task manager




    Okie! I’m gonna do it, but before check this screenshot, it’s when i’m playing gta v, (it’s original game)

    Click on start search cmd right on it run as administer in command 
                          chkdsk.exe /f /r
    Hit enter after typing command and then type Y To confirm that disk check start in next restart  make sure u close all applications first. After pressing Y your schedule set then close all applications and restart.restart take longer because it will check and fix issuse .this will take too long.
    Even not many but for few user i take a 1day.it take 5hrs for 1tb drive but i may also take few time 
    After checkup done check your disk percent in task manager
    Already did that, i’m gonna try andylb’s way
    Disable antivirus program 
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • andylb said:
    OK we are going to stop all that disc usage and find out what is killing your Disc. Userbenchmarks show your Disc is good, this is definable a backgound app problem

    1. Type "msconfig" in the Search bar and open it. Click Diagnostic Startup
    2. Go to Task Manager and click the Startup Tab and disable all Items there.
    3. Restart PC and post screenshot of Disc usage from Task manager




    Okie! I’m gonna do it, but before check this screenshot, it’s when i’m playing gta v, (it’s original game)

    Click on start search cmd right on it run as administer in command 
                          chkdsk.exe /f /r
    Hit enter after typing command and then type Y To confirm that disk check start in next restart  make sure u close all applications first. After pressing Y your schedule set then close all applications and restart.restart take longer because it will check and fix issuse .this will take too long.
    Even not many but for few user i take a 1day.it take 5hrs for 1tb drive but i may also take few time 
    After checkup done check your disk percent in task manager
    Already did that, i’m gonna try andylb’s way
    Go to power options, change to high performance and make sure plan settings are on default
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • CuelloDeBotella
    CuelloDeBotella Member Posts: 33 Troubleshooter
    andylb said:
    OK we are going to stop all that disc usage and find out what is killing your Disc. Userbenchmarks show your Disc is good, this is definable a backgound app problem

    1. Type "msconfig" in the Search bar and open it. Click Diagnostic Startup
    2. Go to Task Manager and click the Startup Tab and disable all Items there.
    3. Restart PC and post screenshot of Disc usage from Task manager




    Okay i just did it, i’m restarting pc, i hope it works
  • CuelloDeBotella
    CuelloDeBotella Member Posts: 33 Troubleshooter
    andylb said:
    OK we are going to stop all that disc usage and find out what is killing your Disc. Userbenchmarks show your Disc is good, this is definable a backgound app problem

    1. Type "msconfig" in the Search bar and open it. Click Diagnostic Startup
    2. Go to Task Manager and click the Startup Tab and disable all Items there.
    3. Restart PC and post screenshot of Disc usage from Task manager




    Okie! I’m gonna do it, but before check this screenshot, it’s when i’m playing gta v, (it’s original game)

    Well, at the startup the disk was at 100% for a few seconds, Also later The ***** thing “System” Almost fulled the disk but it didin’t, well i can’t try with games cause, dunno why, i can’t activate The network
  • CuelloDeBotella
    CuelloDeBotella Member Posts: 33 Troubleshooter
    andylb said:
    OK we are going to stop all that disc usage and find out what is killing your Disc. Userbenchmarks show your Disc is good, this is definable a backgound app problem

    1. Type "msconfig" in the Search bar and open it. Click Diagnostic Startup
    2. Go to Task Manager and click the Startup Tab and disable all Items there.
    3. Restart PC and post screenshot of Disc usage from Task manager




    Hey what did you made me do? I can’t conect to Wi-Fi! It’s like i don’t have drivers!
  • CuelloDeBotella
    CuelloDeBotella Member Posts: 33 Troubleshooter
    andylb said:
    OK we are going to stop all that disc usage and find out what is killing your Disc. Userbenchmarks show your Disc is good, this is definable a backgound app problem

    1. Type "msconfig" in the Search bar and open it. Click Diagnostic Startup
    2. Go to Task Manager and click the Startup Tab and disable all Items there.
    3. Restart PC and post screenshot of Disc usage from Task manager




    Okie! I’m gonna do it, but before check this screenshot, it’s when i’m playing gta v, (it’s original game)

    Click on start search cmd right on it run as administer in command 
                          chkdsk.exe /f /r
    Hit enter after typing command and then type Y To confirm that disk check start in next restart  make sure u close all applications first. After pressing Y your schedule set then close all applications and restart.restart take longer because it will check and fix issuse .this will take too long.
    Even not many but for few user i take a 1day.it take 5hrs for 1tb drive but i may also take few time 
    After checkup done check your disk percent in task manager
    Already did that, i’m gonna try andylb’s way
    Go to power options, change to high performance and make sure plan settings are on default
    Man, that guy made me do something and now i can’t connect to Wi-Fi! 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited January 2020
    andylb said:
    OK we are going to stop all that disc usage and find out what is killing your Disc. Userbenchmarks show your Disc is good, this is definable a backgound app problem

    1. Type "msconfig" in the Search bar and open it. Click Diagnostic Startup
    2. Go to Task Manager and click the Startup Tab and disable all Items there.
    3. Restart PC and post screenshot of Disc usage from Task manager




    Okie! I’m gonna do it, but before check this screenshot, it’s when i’m playing gta v, (it’s original game)

    Click on start search cmd right on it run as administer in command 
                          chkdsk.exe /f /r
    Hit enter after typing command and then type Y To confirm that disk check start in next restart  make sure u close all applications first. After pressing Y your schedule set then close all applications and restart.restart take longer because it will check and fix issuse .this will take too long.
    Even not many but for few user i take a 1day.it take 5hrs for 1tb drive but i may also take few time 
    After checkup done check your disk percent in task manager
    Already did that, i’m gonna try andylb’s way
    Go to power options, change to high performance and make sure plan settings are on default
    Man, that guy made me do something and now i can’t connect to Wi-Fi! 

    We disabled everything, of course wifi doesn't work, It is temporary, we are now going to renable the start up items and see what was causing the usage, First go back to "msconfig" and Select Normal Startup and restart your laptop

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • CuelloDeBotella
    CuelloDeBotella Member Posts: 33 Troubleshooter
    andylb said:
    andylb said:
    OK we are going to stop all that disc usage and find out what is killing your Disc. Userbenchmarks show your Disc is good, this is definable a backgound app problem

    1. Type "msconfig" in the Search bar and open it. Click Diagnostic Startup
    2. Go to Task Manager and click the Startup Tab and disable all Items there.
    3. Restart PC and post screenshot of Disc usage from Task manager




    Okie! I’m gonna do it, but before check this screenshot, it’s when i’m playing gta v, (it’s original game)

    Click on start search cmd right on it run as administer in command 
                          chkdsk.exe /f /r
    Hit enter after typing command and then type Y To confirm that disk check start in next restart  make sure u close all applications first. After pressing Y your schedule set then close all applications and restart.restart take longer because it will check and fix issuse .this will take too long.
    Even not many but for few user i take a 1day.it take 5hrs for 1tb drive but i may also take few time 
    After checkup done check your disk percent in task manager
    Already did that, i’m gonna try andylb’s way
    Go to power options, change to high performance and make sure plan settings are on default
    Man, that guy made me do something and now i can’t connect to Wi-Fi! 

    We disabled everything, of course wifi doesn't work, It is temporary, we are now going to renable the start up items and see what was causing the usage, First go back to "msconfig" and Select Normal Startup and restart your laptop
    Okay done, i have Wi-Fi now finally
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Of course you do, now what is your Disc usage please?

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • CuelloDeBotella
    CuelloDeBotella Member Posts: 33 Troubleshooter
    andylb said:
    Of course you do, now what is your Disc usage please?
    andylb said:
    Of course you do, now what is your Disc usage please?
    100%
    Used by Social Club and System again
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    and next please post a screenshot of this on your machine, it may be more than one screenshot because I need to see all the items


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • CuelloDeBotella
    CuelloDeBotella Member Posts: 33 Troubleshooter
    andylb said:
    and next please post a screenshot of this on your machine, it may be more than one screenshot because I need to see all the items


    Now it’s at 100% by Grand Theft Auto V