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Need to resend Acer IPS and owner email address to MS Aspire ATC 780A

Stan47acStan47ac Posts: 1Member New User
edited January 23 in Members Lounge
Hi, new here.  Need support to resend IPS and owner email address to Microsoft same as if I just purchased the computer.  The Aspire ATC 780A was purchased over a year ago. Was using it then started getting MS message, fix your MS account likely a PW problem. When i tried to do that i just got an error, ID not recognized.  I setup another MS account and was able to use computer but every now and then got the account error message on the original ID. I opened a trouble ticket and after 4 plus hours online chat and problem escalated to 3rd level I got an email stating I have to go back to my ISP provider. 
Thanks for any info to complete the resend.

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