I'm having issues with my 2019 Predator Helios 300 laptop (PH315-52-78VL-US W10HCML64P/I7-9750H/BT/GTX 1660TI/16G/256GB PCI NVME/4L3.72/15.6). I bought this back in August and I've been playing games on it mostly. However, these past couple of days, for some reason the laptop will automatically shut off. I have no idea what is triggering it. My battery is 100% full. I uninstalled Norton Antivirus from there. But it still keeps shutting off at the most random times. Has anybody ever dealt with this? I wanted to see if anybody had a solution before I contact Acer support.
Thanks in advance for any suggestions.