Missing promotion wec24.pl

Fwb

@Acer-Manny hi man y. I have read and been told you are the best person to ask about this Nitro 5 acer promotion from last year. I am still waiting for my gaming headset and the link given to me by wec24.eu doesn't work anymore. The last update said that the item was shipped to me. Wec24. Pl won't reply to my emails anymore. I fear that this company has stolen my personal information and ran off as do the fear of many others from post I've read. My question is whether there is a chance I will get my promotion or whether I can simply forget the notion. 

Harvey-Acer_Retired

Hi @Fwb

Sorry, just to clarify, the Acer Forum Discussions were designed as a peer to peer support community where Acer users help other Acer users. This community is not a direct portal to Customer service or sales (store), Acer employees (moderators) read the various topics posted here and you will notice that some will interact with members when appropriate, but primarily we want the community to be a place where members can exchange their own advice and ideas.

I recommend you to please contact the store customer service line directly for better assistance:  https://store.acer.com/en-ph/contact

Thank you for your interest and participation in the Acer Support Forums.

Note: This thread will be now closed. 

BestRegards, 

Acer-Harvey.