next@acer 2020

Tricked by Acer to pay out-of-warranty money Nitro 5 AN515-42

RFDBalboaRFDBalboa Member Posts: 1 Newbie
edited January 14 in Nitro and Aspire Gaming
I bought Acer Nitro 5 AN515-42(worst decision ever), worked fine for a few months then always constant frame drops on 1080p, its so bad that even frame drops on Rocket League and COD4(the old one launched in 2007). Three warranty check-ups and the servicing guy would always do one thing or the other but it never fixed the frame drops. After three visits by the technician, all i have is a laptop that is out-of-warranty and still lags like hell.
Stable temps as the technician did change the non-existent thermal paste.
Rainbow6 gives 60fps at 1080*1024 at all low settings. Cant play any game at 1080p 60fps

Comments

  • andylbandylb ACE Posts: 3,828 Pathfinder
    edited January 15
    Forgive me if you have already done these things but work your way through my GPU setup below exactly following each step

    Most of the problems I have encountered answering questions similar to yours are that users do not have the GPU set up correctly in the Control Center and are gaming on their Dedicated Vega 8 GPU which gives poor performance and is not designed for gaming. I have your exact model and my gaming experience using the AMD 2020 Control Center is good, Follow these instructions

    First make sure you game with your battery charged to 100% BEFORE gaming and KEEP plugged into the main AC power while gaming. Make sure "High Performance when on AC", is selected in your Windows Power Plan and in Nitrosense. If you fail to do this your CPU will run at around 50% of capacity and you will experience poor game performance

    The new AMD Adrenalin 2020 Control Center is designed to give support for your hardware and contains Mobile Driver support for this exact model, the Graphics Drivers on the Acer site are only base drivers. If you haven't already downloaded and installed it then click the link below to download it. If you get a failure installing the new Control Center then download and run DDU https://www.guru3d.com/files-details/display-driver-uninstaller-download.html for a clean uninstall of your current AMD Center and Drivers then try to install again

    https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-1-1

    Open the New AMD 2020 Control Center and click the GAMING tab then click the 3 dots in the upper right hand corner and select ADD A GAME, navigate to your games .exe file and double click it to add it, or you can select SCAN FOR GAMES and let the Control Center search your harddrive for games to add. After successfully adding the game click on the game and you will be taken to another window and click the LAUNCH GAME tab.
    Only in this way will your games use the Discrete Rx560x GPU, NEVER launch your game through a desktop shortcut or any other way, do it in the manner I have described.

    Please remember that online gaming may experience low fps and stutter due to the games servers and bottlenecking and that has nothing to do with your GPU.

    PLEASE CLICK YES IF I HAVE ANSWERED YOUR QUESTION, THANKYOU





    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • KarpKarp Member Posts: 2,631 Guru
    RFDBalboa said:
    I bought Acer Nitro 5 AN515-42(worst decision ever), worked fine for a few months then always constant frame drops on 1080p, its so bad that even frame drops on Rocket League and COD4(the old one launched in 2007). Three warranty check-ups and the servicing guy would always do one thing or the other but it never fixed the frame drops. After three visits by the technician, all i have is a laptop that is out-of-warranty and still lags like hell.
    Stable temps as the technician did change the non-existent thermal paste.
    Rainbow6 gives 60fps at 1080*1024 at all low settings. Cant play any game at 1080p 60fps
    We are sorry you are having the issue with your unit. Can you kindly send the SN in a private message so we can further assist you?

    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, [email protected].
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