Help needed re: sudden slow down of SF314-54 Product

AlexanderTonks
AlexanderTonks Member Posts: 4 New User
edited November 2023 in 2020 Archives
Was very happy with performance up until early December last year, but problems started right around the time the I applied a windows update.

Suddenly my system was struggling with flash games animations , lag , running MTG Arena, and stuttering slightly when loading web pages and accessing windows files and cortana. Previously all these things were running very smoothly. 

Initially I thought I may have got a virus but Malwarebytes, windows, and multiple other virus detection software all came up blank.
I went through and updated all the drivers via windows device manager.

Looking at task manager there isnt any obvious signs of problems like 100% disk usage.
Boot times are fairly good and I have disabled most boot programs. 

SSD is nowhere near full at less than 20% of capacity.

Downloaded crystaldisk 

Seq Q32T1   554.7 MB/s Read     256.4 MB/s Write

4KiB Q8T8    154.6  Mb/s Read    121.4  MB/s Write

4KiB  Q32T1  28.53  Mb/s Read   28.09 Mb/s Write

4KiB Q1T1    9.678  Mb/s Read    17.52  MB/s Write 

Used Windows system restore   (not full restore , just personal files and so on)  still slow after. 

I am at a bit of a loss for my next step.  Any help diagnosing this issue from someone more knowledgeable would be very much appreciated.

Thanks in advance.  

Best Answers

  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Answer ✓
    Open ControlPanel. Search 'restore point'. Click 'create a restore point' in the left pane. Make sure system protection was turned on. Then click 'system restore' button. Then click 'next'. Choose restore point with date/time stamp that coincides with the early Dec update. Do it now before the restore point is deleted. Jack E/NJ

    Jack E/NJ

  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Answer ✓
    If you checked that system protection was indeed turned on, then Win10 has probably already deleted any restore points for your inconvenience. They usually last only about a month or less before they're zapped.

    You should check to make sure the power plan hasn't been changed to power saver mode by opening ControlPanel again, search 'power plan', then click 'choose a power plan' in left pane, If it's set to power saver, change it to balanced or performance mode.

    If it's already in balanced or performance mode, about all I can suggest is that you back up your system and do a factory reset or refresh while trying to save your personal files using the ALT+F10 cold boot method as described in the video below.  If you do reset or refresh, make doubly sure system protection is enabled so that any offending updates  

    Jack E/NJ


    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Answer ✓
    Open ControlPanel. Search 'restore point'. Click 'create a restore point' in the left pane. Make sure system protection was turned on. Then click 'system restore' button. Then click 'next'. Choose restore point with date/time stamp that coincides with the early Dec update. Do it now before the restore point is deleted. Jack E/NJ

    Jack E/NJ

  • AlexanderTonks
    AlexanderTonks Member Posts: 4 New User
    I don't appear to have any. 
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Answer ✓
    If you checked that system protection was indeed turned on, then Win10 has probably already deleted any restore points for your inconvenience. They usually last only about a month or less before they're zapped.

    You should check to make sure the power plan hasn't been changed to power saver mode by opening ControlPanel again, search 'power plan', then click 'choose a power plan' in left pane, If it's set to power saver, change it to balanced or performance mode.

    If it's already in balanced or performance mode, about all I can suggest is that you back up your system and do a factory reset or refresh while trying to save your personal files using the ALT+F10 cold boot method as described in the video below.  If you do reset or refresh, make doubly sure system protection is enabled so that any offending updates  

    Jack E/NJ


    Jack E/NJ

  • AlexanderTonks
    AlexanderTonks Member Posts: 4 New User
    Im pretty sure I have all ready done this to no avail. I will try It again now that the c drive is protected. 

    Thanks anyways . 
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    edited January 2020
    >>>. I will try It again now that the c drive is protected. >>>
    You must make sure system protection is turned on again ****immediately after****  the reset or refresh before any Win10 updates try to sneak in there in mess things up again. Jack E/NJ

    Jack E/NJ

  • AlexanderTonks
    AlexanderTonks Member Posts: 4 New User
    Okay will do. Ill set it up in flight mode just to be sure. 

    Many Thanks
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    That's the  ticket!   :) Jack E/NJ

    Jack E/NJ