My AZ3-715-EB11 will not turn on, I test the outlet and move it to multiple spot and nothing happen.

budoow
budoow Member Posts: 2 New User
edited March 1 in 2020 Archives
I use it for online gaming from time to time, not sure if this has anything to do with it stop working.  

Answers

  • TECH_MAN
    TECH_MAN Ally Posts: 453
    Hi @budoow
    1. Turn off the computer.
    2. Unplug all the cables from the back of the computer.
    3. Press and hold the power button for 20 seconds and then release it to drain the flea power (static electricity.)
    4. Reconnect all cables back again and turn on your computer.
    5. while turning on your computer Tap Delete Key to get BIOS Screen 
    6. in BIOS try for BIOS Default By Pressing F9 and press enter and F10 press Enter 
    7. this step will help you computer boot it up
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  • budoow
    budoow Member Posts: 2 New User
    Hi Tech_Man, I tried and no luck, I didn't even any a 'click' sound, as if the desktop is not getting any power.
  • billsey
    billsey ACE Posts: 31,438 Trailblazer
    It sounds to me like your power adapter has gone bad. They have two different ones for the Z3-715, a 90W and a 135W. Which one do you have?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.