Games crashing on my Predator Helios 300 PH317-51

Cesarin
Cesarin Member Posts: 2 New User
edited November 2023 in 2020 Archives
I have a PH317-51
  • Core(TM) i7-7700HQ CPU @2.80GHz
  • 16 GB RAM
  • 64 BITS
  • 6 GB NVIDIA GeForce GTX 1060
Games that i've been playing for a lot of time like GTA V, Farcry V, Far Cry New Dawn, Fallout 4, are crashing, after like 10 minutes playing, those games didn't crash before, i have like 100 hours on GTA V.
Games like overwatch and minecraft suffers by unstable FPS the go down from 100 to 0 
I have tried a lot of things like
  • Restore my PC
  • Re-installing those games
  • Updating Drivers
I don't overclock my pc, please help me, thanks you.
There are my hours before it started crashing.

Answers

  • Have you checked the temperatures?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Cesarin as @egydiocoelho stated its most probably due to high temps have you ever cleaned the laptop properly and repasted it if not probably its time you can also try to optimize windows and undervolt it if you havent already check here 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Cesarin
    Cesarin Member Posts: 2 New User
    Hi, i just checked my laptop temperatures on PredatorSense, here is the screenshot.
    I have never cleaned my laptop before, so I think that that could be the problem
  • In my opinion, I consider 90ºC a high temperature even if the maximum tdp is 100ºC;...
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)