Acer Aspire E 15 - E5-553G-T7Q5 How do I know which driver to install?

frusciante54
frusciante54 Member Posts: 2 New User
edited October 2023 in 2020 Archives
Hello. On my Laptop's driver page, there are more than one driver to be installed and I don't know which one to do. Do I do both of them or just one of them? If one, then how do I know which one it is?

This is an example, we have two seperate drivers:



I think my touchpad driver is messed up. I tried to fix it but it's worse now. So I just want to uninstall the touchpad driver and install the correct one to solve it. Can you tell me how to uninstall the current touchpad driver? (I don't know which device to choose from device manager)
My Laptop model is:
Acer Aspire E 15 - E5-553G-T7Q5
This is my laptop's driver page:
https://www.acer.com/ac/tr/TR/content/support-product/6750?b=1

Thanks in advance.

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    You should check the touchpad idhardware in the device manager.
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  • brummyfan2
    brummyfan2 ACE Posts: 28,467 Trailblazer
    Hi,
    Go to Device manager, expand Mice and other Pointing devices, right click HID compliant mouse, select Properties, move to Details tab, select Hardware IDs with the drop down arrow, check the Value window for any Syna or Elan in there like in my snip.

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