aspire 4738 Ragarding Acer Battery

tejus
tejus Member Posts: 1 New User
edited October 2023 in 2020 Archives
Hi,
Could anyone let me know that if my laptop is showing cross mark on the battery icon next to the date section. What it means? Actually, when i use my acer aspire 4738 Laptop, it shows that battery is charged 100% but if power goes, laptop goes off instantly. what may be the problem. Do I need to purchase a new battery?