[HELP] Games Lag and stutter when plugged in or charging / Acer A515-54G-70AG

rmj
rmj Member Posts: 15 Troubleshooter
edited October 2023 in 2020 Archives
My laptop LAGS/STUTTERS so much when charging (only when casual gaming)
How could I possibly fix this issue?
This seems like a hardware malfunction. I just had this last Nov 2019 and I am facing issues.
This should not be the case right ? I was thinking that plugging it in could make it perform better but it turns out to be doing the opposite.

When I game, unplugged, the game is smooth like butter.

But, still the same it lags.

I set NVIDIA GPU (MX250) as default for specific games.
But, still the same it lags.

What will i do?

Kindly note that the games are in samsung 970 evo plus. SSD.
Also note that all drivers are up-to-date, via online, or microsoft updates.

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good evening rmj !

    Is the device using the high performance plan of Windows?
    Did you disable BateryBoost?
    Is the battery fully charged before playing when plugged into a power outlet?
    Do you use it in a properly grounded outlet that has no adapter at all and is unique to it?


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • rmj
    rmj Member Posts: 15 Troubleshooter

    Is the device using the high performance plan of Windows? Ans: No, only Balanced plan
    Did you disable BateryBoost? Ans: where is this setting?
    Is the battery fully charged before playing when plugged into a power outlet? Ans: No, it's charging ...
    Do you use it in a properly grounded outlet that has no adapter at all and is unique to it? Ans: My region uses US Plug type, so I use an adapter
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    1- Must use Windows high performance plan on power options
    2- Must disable BaterryBoost on nvidia panel
    3- Charge the battery at 100% before playing and stay plugged in.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!