Acer Nitro 5 AN515-43

dtavilez

Brand: Acer
Product Name: Nitro AN515-43
Serial Number: NHQ5YAA001XXXXXXX
SNID: XXXXXXX

I noticed after I received my laptop back from an opened repair case were Acer had to replace my motherboard a month after purchase, my computer has ran tremendously warmer. Today I discovered that my CPU Fan will spin for a few seconds and stop even under a heavy load (on average temps run at 86C to 94C on a heavy load). I have attempted to perform custom setting in nitro sense and force the CPU fan to full speed and it does not make a difference. I have uninstalled and reinstalled nitro sense. I have updated bios from 1.06 to 1.08. Attempted to stick a paper clip and manually spin fan in hopes it was just seized. So far no success. I just opened another repair case for issue but I'm trying to avoid sending it back for another repair because the last one took forever to be returned to me. This laptop is only 4 months old and I'm concerned regarding the issues I have experienced with it. This laptop is in production every day for code development and IT services as I work for a software and MSP company so being without it is very difficult. Any thoughts on what could be causing this?

Edited the thread to hide sensitive information
Acer-Samuel

Commodore_1995#

In this case, it is ideal to actually send it back to the Acer service center. However, you can try some tips, such as:

a) restore the bios by pressing f9 and then f10;

b) Reset the lition battery:

https://youtu.be/NfhgnxUJoZo