Fan Keep Running After Shutdown - Acer Nitro 5 AN515-52

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glumish
glumish Member Posts: 2 New User
edited December 2023 in 2020 Archives
Hello,
Recently I have this problem where the fan keep running at full speed when the laptop is turned off, but when I plugged the charger it stopped and if unplugged it's running again until the battery died.
I already tried turning the fast startup off and it's not working, and for some reason i can't open the NitroSense app now (the logo shows up but no GUI appeared).

I have this laptop for almost 1 year now and never stumbled across this problem before.
Any idea why?


I have Acer Nitro 5 AN515-52
Windows 10
Intel i5-8300h
8GB of RAM
Nvidia GTX 1050
HDD 1TB no SSD


Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
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    Go to Control Panel/Programs/Uninstall a program and uninstall Nitrosense Services, then go to https://www.acer.com/ac/en/US/content/support-product/7572?b=1 and click the Applications Tab and download and reinstall Nitrosense

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  • glumish
    glumish Member Posts: 2 New User
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    andylb said:
    Go to Control Panel/Programs/Uninstall a program and uninstall Nitrosense Services, then go to https://www.acer.com/ac/en/US/content/support-product/7572?b=1 and click the Applications Tab and download and reinstall Nitrosense

    Please click YES if I have answered your question
    Thank you for your reply
    I have tried reinstalling Nitrosense but the problem persist
  • arkinenez
    arkinenez Member Posts: 13

    Tinkerer

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    Could you solve it? I have the same problem...