I have an a big issue in my acer predator monitor xb271hu

Hameedo
Hameedo Member Posts: 1 New User
edited February 14 in 2020 Archives
When i turn on my monitor i see it like this i dont no why but i want to ask if the warranty can help me. Please help me 

Answers

  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    Yikes! Unless you have someone playing a joke with the screen saver image, that's pretty obviously a broken screen. Warranty doesn't cover damage like that. Was the monitor broken when you first unpacked it? If so you likely can get the vendor to replace it and they'll go after the shipper. If it happened after you got it the problem is yours to deal with. :(
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