Acer Nitro 5, model number N17C1 Games are constantly loading messed up

Foxlight141

For some reason, Minecraft, Civilization 5 and a few other games are constantly opening up looking like the picture attached. I've tried updating Java, making sure is 64-bit and updating all drivers and I'm at a loss any help would be appreciated. Attached is a picture of what Minecraft (Java Edition) looks like when launched. 

andylb

Download and install the new Adrenalin 2020 Control center 
Link below

https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-12-3

Most of the problems I have encountered answering questions similar to yours are that users do not have the GPU set up correctly in the Control Center and are gaming on their Dedicated Vega 8 GPU which gives poor performance and is not designed for gaming. I have your exact model and my gaming experience using the AMD 2020 Control Center is good, Follow these instructions

First make sure you game with your battery charged to 100% BEFORE gaming and KEEP plugged into the main AC power while gaming. Make sure "High Performance when on AC", is selected in your Windows Power Plan and in Nitrosense. If you fail to do this your CPU will run at around 50% of capacity and you will experience poor game performance

Open the New AMD 2020 Control Center and click the GAMING tab then click the 3 dots in the upper right hand corner and select ADD A GAME, navigate to your games .exe file and double click it to add it, or you can select SCAN FOR GAMES and let the Control Center search your harddrive for games to add. After successfully adding the game click on the game and you will be taken to another window and click the LAUNCH GAME tab.
Only in this way will your games use the Discrete Rx560x GPU, NEVER launch your game through a desktop shortcut or any other way, do it in the manner I have described.

Please remember that online gaming may experience low fps and stutter due to the games servers and bottlenecking and that has nothing to do with your GPU.

Foxlight141

I forgot to add I have a Acer Nitro 5, model number N17C1

andylb

Foxlight141 said:

I forgot to add I have a Acer Nitro 5, model number N17C1

Foxlight141 said:

I forgot to add I have a Acer Nitro 5, model number N17C1

Model number should be something like this AN515-**

ven98

What is the name of the GPU that your device has?

Foxlight141

Sorry model number AN515-42-R5ED, and the GPU is a Radeon TX 560X 

andylb

Download and install the new Adrenalin 2020 Control center 
Link below

https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-12-3

Most of the problems I have encountered answering questions similar to yours are that users do not have the GPU set up correctly in the Control Center and are gaming on their Dedicated Vega 8 GPU which gives poor performance and is not designed for gaming. I have your exact model and my gaming experience using the AMD 2020 Control Center is good, Follow these instructions

First make sure you game with your battery charged to 100% BEFORE gaming and KEEP plugged into the main AC power while gaming. Make sure "High Performance when on AC", is selected in your Windows Power Plan and in Nitrosense. If you fail to do this your CPU will run at around 50% of capacity and you will experience poor game performance

Open the New AMD 2020 Control Center and click the GAMING tab then click the 3 dots in the upper right hand corner and select ADD A GAME, navigate to your games .exe file and double click it to add it, or you can select SCAN FOR GAMES and let the Control Center search your harddrive for games to add. After successfully adding the game click on the game and you will be taken to another window and click the LAUNCH GAME tab.
Only in this way will your games use the Discrete Rx560x GPU, NEVER launch your game through a desktop shortcut or any other way, do it in the manner I have described.

Please remember that online gaming may experience low fps and stutter due to the games servers and bottlenecking and that has nothing to do with your GPU.

sri369

Foxlight141 said:

For some reason, Minecraft, Civilization 5 and a few other games are constantly opening up looking like the picture attached. I've tried updating Java, making sure is 64-bit and updating all drivers and I'm at a loss any help would be appreciated. Attached is a picture of what Minecraft (Java Edition) looks like when launched. 

What version of Java do you have installed?

Foxlight141

I have the current version of Java 8 installed 

Foxlight141

Thank you andylb your solution worked, it updated a graphics driver and everything is running smooth now. 

andylb

It is my pleasure