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Helios 300 PH315-52-78VL sound problems

deepbluedeepblue Member Posts: 8

Tinkerer

edited December 2019 in Predator Laptops
there is like a barrel sound in my headphones (since the moment ive bought laptop). i used different models of headphones but the same effect. i tried to change sound effect by predator sence but no results. realtek drivers cant be installed... btw i noticed that sound quality become badly when cpu temperature had been increased up to 88-90 degrees . is somebody here who faced same problem? thank you

Best Answer

FAQ & Answers

  • deepbluedeepblue Member Posts: 8

    Tinkerer

    ps . there is no stereo sound 
  • jakesu11yjakesu11y Member Posts: 80 Fixer
    After a bit of investigation, it's from the "Waves MaxxAudio" App. This app can be tuned/disabled through the Predator App under the App center portion. Turn that guy off, and your echo goes away. That particular App might be useful in a gaming situation, but if your just watching videos or listening to music it falls a little short. I never thought I would say this, but let Windows control your sound and you will be fine, lol.
  • deepbluedeepblue Member Posts: 8

    Tinkerer

    lol) thank you !
  • xapimxapim ACE Posts: 6,130 Pathfinder
    edited December 2019 Accepted Answer
    deepblue you cpu shouldnt go over 80/85 max and your gpu 75'ish if its overheating that much youre thermal throttling optimize windows and undervolt check here if you havent already and if the issue remains you have to get it repasted with kryonaut or similar if you can yourself or send it back to get it repasted


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • deepbluedeepblue Member Posts: 8

    Tinkerer

    xapim said:
    deepblue you cpu shouldnt go over 80/85 max and your gpu 75'ish if its overheating that much youre thermal throttling optimize windows and undervolt check here if you havent already and if the issue remains you have to get it repasted with kryonaut or similar if you can yourself or send it back to get it repasted
    The only way to fix thermal problem was a liquid metal to cpu, it decreased max t from 92° down to stable 80°
  • deepbluedeepblue Member Posts: 8

    Tinkerer

    xapim said:
    deepblue you cpu shouldnt go over 80/85 max and your gpu 75'ish if its overheating that much youre thermal throttling optimize windows and undervolt check here if you havent already and if the issue remains you have to get it repasted with kryonaut or similar if you can yourself or send it back to get it repasted
    The only way to fix thermal problem was a liquid metal to cpu, it decreased max t from 92° down to stable 80°. Thermal pastes didnt help, better result was 88°
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