Acer predator Helios 300 - PH317-52-74KR

ChromeMatic
ChromeMatic Member Posts: 4 New User
edited November 2023 in 2019 Archives
Yesterday my four month old  Acer predator Helios 300 PH317-52-74KR will not start up,  changing led indicated that it is changing but when I press the power button it will not start up screen remains black and keyboard doesn't light up. But when plug in other devices it will change them. Internal compents are not on, what could be the reason for this, please let me know

Best Answer

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited December 2019 Answer ✓
    ChromeMatic perform a battery power drain check here  if its the case disregard any instructions regarding the pinhole on all 2019 H300 models they dont have it disconnect from AC press/hold power button (battery pinhole if its a 2017/18 model) for 30s+ let it rest for 2/3h check in the ram compartment if the power kill switch is properly pressed (not all models have it) if not sure add some layer of electrical tape to the cover to make sure that its properly pressed and swap over ram slots then check if you can boot into bios and reset setup to defaults 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


Answers