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xapim said:Probably those aren't included in that bios function and only the F1 to F12 are part of that bios feature it's the most logical answer for it in my view 😉
AZZIZ Also please do not reject answers we are all here voluntary and we dont work for acer we are just normal users like you neither this community its a direct acer support channel we are only here to troubleshoot any issues in the best way we can/know by rejecting the Aces answers you are damaging our rep points in future if you dont thing it sthe correct answer leave it as it is only accept the ones you find correct don touch the other ones.AZZIZ said:Sadly probably its the case even when I changed the function behaviour to “Media Keys” the media keys still don't work lol
Sorry I'm new here.xapim said:AZZIZ Also please do not reject answers we are all here voluntary and we dont work for acer we are just normal users like you neither this community its a direct acer support channel we are only here to troubleshoot any issues in the best way we can/know by rejecting the Aces answers you are damaging our rep points in future if you dont thing it sthe correct answer leave it as it is only accept the ones you find correct don touch the other ones.
Thanks
I have 3 HID keyboards devices in device maneger and one standard PS/2 Keyboard, right now I'm using the laptop as a desktop and have it hooked up to a monitor and a keyboard.egydiocoelho said:Have you tried uninstalling the keyboard driver in device manager? In addition, is the acer quick access program installed? Could it be any problem related to windows 10 version 1909?
egydiocoelho said:If they do not work then the XAPIM colleague is correct and the media keys will only work by pressing the fn key even if you have selected the media key option in bios.
Sadly I think you guys are right..xapim said:I still think the only keys that will assume as media when this feature its enabled in the bios itself are the F1 to F12 only the other remaining ones would have to be used normally pressing FN but its just a suppositionunless anyone else here with a H500 confirms that all work