Acer Predator stuck on Predator Logo

ScrapCrap
ScrapCrap Member Posts: 2 New User
edited November 2023 in 2019 Archives
My Acer Predator Helios 300 is stuck on the Predator Logo and it doesn't have the loading symbol, pressing f2 to open bios isn't working and neither is alt + f10. Strangely bios does open when I unplug my hard drive when I press f2 just before it goes to "No Bootable Device". Its really infuriating to have all these issues in one year of owning this laptop, I can't see myself buying more Predator laptops if I'm constantly having issues.

Answers

  • Jack22
    Jack22 ACE Posts: 4,092 Pathfinder
    @ScrapCrap
    Turn off the laptop and try doing power drain
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited December 2019
    ScrapCrap also check your ram (might be a faulty sodimm swap slots ) and if you have a power kill switch in the ram compartment if its properly pressed if youre not sure add some layers of electrical tape to the cover point that presses it down to make sure its properly pressed

    <<Strangely bios does open when I unplug my hard drive when I press f2 >>

    Well you probably found your issue your drive seems to be faulty/corrupted try it in another device and see if it works or even via usb enclosure/adapter what is the full model number and specs hdd/ssd or hdd only


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/