Predator Helios 300 2019 making cracking sounds when playing a game - Anyone else experience this?

OS123
OS123 Member Posts: 2 New User
edited November 2023 in 2019 Archives
Hi there, my name is Omar and I am new to the Acer Forums. I have purchased the Predator Helios 2019 edition and while it's a great machine for playing games, it does give off a crackling sound when it's under load such as playing a game. Under normal use, I don't hear this cracking sound. Has anyone else experience this or is it just me?

Answers

  • BigBeans
    BigBeans Member Posts: 28 Enthusiast WiFi Icon
    weird,i have yet to experience it. I think there may be something inside hitting the fan blades when they speed up, or a loose fan blade? have you checked which side it is coming from?

  • OS123
    OS123 Member Posts: 2 New User
    BigBeans said:
    weird,i have yet to experience it. I think there may be something inside hitting the fan blades when they speed up, or a loose fan blade? have you checked which side it is coming from?

    From what I can gather, it's coming from the left-hand side of the machine. It's possible a small bit of debris may be getting lodged inside the fan, but there's no way of telling from here.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited December 2019
    OS123 the only way to find out exactly whats going on its to open it yourself if you can without voiding the warranty if not and you suspect theres some debris inside contact acer support send it back to get it checked just in case something worse happens


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/