Black Screen in Acer Aspire 5 a515-51g

fkhan
fkhan Member Posts: 1 New User
edited November 2023 in 2019 Archives
last year I purchased my acer aspire laptop 
and after use of 1 year it works very well but last night after shutting down my laptop and open on next morning  it give me black (sometime white too)screen 
i reset my battery too many times but i cant get any thing
i am not able to access my bio and anything 
whenever i opened my laptop it always showing black
what should i do?😢

Answers

  • Hi,
    Did you leave the laptop to rest after the battery reset? Try once more, switch off the laptop, disconnect the mains, follow the instructions in the video, then leave the laptop to rest for a while(15-20 Mins), then reconnect the AC adapter and fully charge the battery before start using it again.
    https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset
  • fkhan
    fkhan Member Posts: 1 New User
    Hi,
    Did you leave the laptop to rest after the battery reset? Try once more, switch off the laptop, disconnect the mains, follow the instructions in the video, then leave the laptop to rest for a while(15-20 Mins), then reconnect the AC adapter and fully charge the battery before start using it again.
    https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset
    I think it is not a battery issue because power function is working and battery is full
    I asked a technician he says the issue may be in graphic card or may be in display  but i think the display is working fine because
    yesterday I get disply too when i am trying to repair my PC and I also get an error in my window (error:800a000d)  then after few hours the same problem occured again (first display going white and after then completely black)
  • fkhan
    fkhan Member Posts: 1 New User
    Hi,
    Did you leave the laptop to rest after the battery reset? Try once more, switch off the laptop, disconnect the mains, follow the instructions in the video, then leave the laptop to rest for a while(15-20 Mins), then reconnect the AC adapter and fully charge the battery before start using it again.
    https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset
    I think it is not a battery issue because power function is working and battery is full
    I asked a technician he says the issue may be in graphic card or may be in display  but i think the display is working fine because
    yesterday I get disply too when i am trying to repair my PC and I also get an error in my window (error:800a000d)  then after few hours the same problem occured again (first display going white and after then completely black)
  • billsey
    billsey ACE Posts: 33,860 Trailblazer
    Get into the BIOS and see if the display is working there. If it is the problem is software, if not the problem is hardware.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.