Q, T, U, P, 1, 3 and several other keys not working on Acer Aspire A515-51G

Tiarnv99
Tiarnv99 Member Posts: 1 New User
edited August 2023 in 2019 Archives
Hi all, last year I got an Acer Aspire A515-51G. It worked fine for a few months before the keys above (plus others) randomly stopped working. We sent it back to acer 2 weeks ago and the day it got back, the same issues still arose. I've tried deleting/updating/reinstalling drivers, both pinhole and factory resetting my laptop and even paying for Norton antivirus to make sure my issues weren't from malware. I connected my friends wireless keyboard to this and that keyboard worked fine, so I've came to the conclusion that this must be a hardware issue. Is there any way I could fix this? Maybe messing around with and reconnecting some of the stuff internally? Any and all help is appreciated, thank you!

Answers