Acer Predator Helios 300 PH315-52 - Black Screen with underscore while accessing BIOS. Please Help!

rohit11
rohit11 Member Posts: 1 New User
edited November 2023 in 2019 Archives
Model: PH315-52 Acer Predator Helios 300
So I've read quite a few threads on the Acer support website as well as updated BIOS when I encountered a black screen while accessing BIOS after installation of CentOS 7 by following the steps mentioned by someone on Acer forums itself where I added grub to Secure Boot Exception.
Now when I couldn't update the BIOS after I encountered the issue again, I did a battery reset which also did reset the BIOS. The functionality of the OS installed hasn't been affected whatsoever.
However, resetting the battery is not feasible every time. Also, reading other threads, I discovered that this issue has been resolved in newer BIOS updates.
So can anybody tell me, with what frequency does Acer push BIOS updates? Because, for this particular model, currently BIOS v1.08 is the highest version available.
Thanks for any help. 


-------Someone else also encountered this---------
https://community.acer.com/en/discussion/577570/helios-300-can-t-enter-bios-settings-ph315-52/p1

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited December 2019
    rohit11 in fact some linux distros once installed you loose the bios access you have to format the linux ext partition to get the bios access back its just not compatible i have read similar in some threads also unfortunately acer doe not provide official support for linux unless its comes pre installed (in some countries/models) so anyone installing linux whatever distro in their machines its all at their own risk and responsibility to sort out any issues they would come across


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