charger keeps disconnecting and reconnecting at around 96% acer predator G3 572

Jobipaul88
Jobipaul88 Member Posts: 4 New User
edited November 2023 in 2020 Archives
Am using acer predator Laptop for 8 months nothing happens but now adays when i plugged the charger its automatically disconnecting and reconnecting at around 90 to 96% i did all the tricks but still not solved. My laptop is Acer Predator G3-572 I7 7th Generation Processor.

Comments

  • XdxD
    XdxD Member Posts: 1,583 Community Aficionado WiFi Icon
    Do the Pinhole reset, then reset your BIOS to default settings and then after booting, uninstall ACPI driver from Device Manager and reboot.
    Trying to do my best here - Your happy Predator owner =)!
  • Jobipaul88
    Jobipaul88 Member Posts: 4 New User
    Already i did pinhole reset but no use same will happen again and again.
  • XdxD
    XdxD Member Posts: 1,583 Community Aficionado WiFi Icon
    Already i did pinhole reset but no use same will happen again and again.
    I haven't had this issue since December 17 after following what I wrote on my G3-572.
    Trying to do my best here - Your happy Predator owner =)!
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    Jobipaul88 after the battery power drain let it rest for 2/3h to completely drain all the power from all capacitors and then perform a bios setup defaults also check your battery wear on windows report


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Jobipaul88
    Jobipaul88 Member Posts: 4 New User
    XdxD said:
    Do the Pinhole reset, then reset your BIOS to default settings and then after booting, uninstall ACPI driver from Device Manager and reboot.
    I did all the thing but still same will be happening again and again. can i replace battery case???

  • XdxD
    XdxD Member Posts: 1,583 Community Aficionado WiFi Icon
    XdxD said:
    Do the Pinhole reset, then reset your BIOS to default settings and then after booting, uninstall ACPI driver from Device Manager and reboot.
    I did all the thing but still same will be happening again and again. can i replace battery case???

    Better backup your data to external Hard drive and have it checked at nearest Service Center since your's still under warranty.
    Trying to do my best here - Your happy Predator owner =)!
  • Jobipaul88
    Jobipaul88 Member Posts: 4 New User
    XdxD said:
    XdxD said:
    Do the Pinhole reset, then reset your BIOS to default settings and then after booting, uninstall ACPI driver from Device Manager and reboot.
    I did all the thing but still same will be happening again and again. can i replace battery case???

    Better backup your data to external Hard drive and have it checked at nearest Service Center since your's still under warranty.

    Yeah i check but the Acer customer service centre & team very poor. i wrongly buy Acer.
  • HiWayKiller
    HiWayKiller Member Posts: 19 Troubleshooter
    edited January 2020
    I am also having G3-572 but 2017 model. For past few weeks I was also facing the issue. Despite of following all battery troubleshoot guide, the issue was not fixed. But after undervolting my cpu, the issue was fixed. Not sure how though.
  • Chinu92
    Chinu92 Member Posts: 21 Troubleshooter
    I am also having G3-572 but 2017 model. For past few weeks I was also facing the issue. Despite of following all battery troubleshoot guide, the issue was not fixed. But after undervolting my cpu, the issue was fixed. Not sure how though.
    my cpu is already undervolted to -0.125. So not really sure what this issue is. Very weird.