Acer Spin SP513-52N-552K won't shut down properly

Hanjy92

When I choose to shut down my laptop the screen will turn black but the blue light and fan won't turn off. This doesn't always occur but the only way to completely shut down is to hold the power button.

billsey

You likely have an app that's not playing nice with the OS. Try booting in safe mode, then do a shutdown to see if it works right. If it does then try disabling apps until you can find the culprit. If it's not shutting down in safe mode then there's something else going on and we'll try more things to figure it out.