Acer Nitro 5 AN515-53 here. Same issue with no camera being detected

System
System Member Posts: 4,543 Seasoned Practitioner WiFi Icon
edited November 2023 in 2019 Archives
This discussion was created from comments split from: Acer Aspire E5-573G-51M2 - Camera not working.

Comments

  • whirly1227
    whirly1227 Member Posts: 7

    Tinkerer

    Acer Nitro 5 AN515-53 here. Same issue with no camera being detected. I installed an NVMe and Windows 10 (1909). I have no device showing up in Device Manager, the DxDiag shows "Video Capture Devices Number of Devices: 0". I hope someone finds a solution to this as it's very annoying.

    P.S. I have also read on other sites that it's not just an ACER problem. It's apparently across multiple brands so it may be just a windows problem?!
  • mariasouza
    mariasouza Member Posts: 17 Troubleshooter
    edited December 2019
    Quick questions:

    Have you tried to Install all Windows updates?
    Try that, once you do it, restart the system and download and install the latest camera driver from the Acer support site.

    That might help you.