computer stops recognizing Jack in audio- AN515.

my computer After the first time I unplugged the audio jack stops recognizing it and I no longer hear audio from the jack but only from the speakers, I changed the settings to select, first headset, and then headphone in realetek studio app. But the problem remained. I have to restart my computer all the time to be able to reconnect the headphones. it is not a problem with earphones because they are first recognized and work but once disconnected they are no longer recognized. I'm on new Nitro 5. Please help me And tell me there is a solution because it is a very unnerving problem

Accepted answers

andylb

Uninstall your Realtek Audio driver in Device Manage then reboot and it will reinstall with updated drivers. Also please post your exact model number. for example AN515-**

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waterstofperoxide

waterstofperoxide said:

my computer After the first time I unplugged the audio jack stops recognizing it and I no longer hear audio from the jack but only from the speakers, I changed the settings to select, first headset, and then headphone in realetek studio app. But the problem remained. I have to restart my computer all the time to be able to reconnect the headphones. it is not a problem with earphones because they are first recognized and work but once disconnected they are no longer recognized. I'm on new Nitro 5. Please help me And tell me there is a solution because it is a very unnerving problem

I have already looked for solutions but they all lead only to the structure of the audio jack, which is not my problem, and the various settings in the realtek audio program with which I have already tried without success.

andylb

Uninstall your Realtek Audio driver in Device Manage then reboot and it will reinstall with updated drivers. Also please post your exact model number. for example AN515-**

waterstofperoxide

andylb said:

Uninstall your Realtek Audio driver in Device Manage then reboot and it will reinstall with updated drivers. Also please post your exact model number. for example AN515-**

hi andylb, thank you for your reply. yes sorry my nitro model is a AN515.
So aftrer uninstalling the driver and reboot they are going to update by their own or i have to download them and install again manually? i just want to be sure to know all the things to do before try.

andylb

waterstofperoxide said:

andylb said:

Uninstall your Realtek Audio driver in Device Manage then reboot and it will reinstall with updated drivers. Also please post your exact model number. for example AN515-**

hi andylb, thank you for your reply. yes sorry my nitro model is a AN515.
So aftrer uninstalling the driver and reboot they are going to update by their own or i have to download them and install again manually? i just want to be sure to know all the things to do before try.

They will update by themselves you will not have to do any update

waterstofperoxide

andylb said:

waterstofperoxide said:

andylb said:

Uninstall your Realtek Audio driver in Device Manage then reboot and it will reinstall with updated drivers. Also please post your exact model number. for example AN515-**

hi andylb, thank you for your reply. yes sorry my nitro model is a AN515.
So aftrer uninstalling the driver and reboot they are going to update by their own or i have to download them and install again manually? i just want to be sure to know all the things to do before try.

They will update by themselves you will not have to do any update

Last question sorry, once I get to Device Manager and choose realtalk I see that among the three options there is only Remove device and not Uninstall driver, do I have to do Remove device?
thank you so much

andylb

YES remove the device please, when you reboot it will automatically reinstall the device and any updated drivers, do NOT use Uninstall driver.
Please click YES if I have answered your question

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