My PC predator Helios 300 - Doesn't recognize its vendor

Veteran_gamer

Hi , this my first question here . sorry if I put the question to sub-forum that doesn't relate.

I've purchased the predator Helios 300 . refurbished ( I7-8750h + 1060).

When I set it up for the first time. I made a copy of : 
The registry settings.
a screenshot of default users
The product ID & Bois framware version.
App services performance and some other things.
( Unfortunately I forgot to capture the disk partitions)
a screenshot of the product ID - and logged in through Acer app.( Now in its registered in my product section in my account).
Also
I've installed Avira and run a quick scan

the last thing I was about to do is to make back up for the system  .

I should used the default window tool
but since it doesn't work in wifi ( or probably I didn't know how to do it😅) 

I decided to use third party app which was 
Aomei one click recovery.

it's made a partition on my ssd & some hidden folders & log files.

So I decided to reset my window and stick to the default window tool.

unfortunately tho , my pc now have a new ID , and didn't recognize the vendor ( Acer) 

the background was  changed to the default window background. And even though there's some apps it didn't work like the expected ( like predator sense)

I immediately logged into my account , download the acer care Center says sorry this computer is not supported.

the detection tool recognize the brand & product name .


what should I do now ? 

XdxD

Try Alt+F10 reset (backup before doing this). Also, what does your BIOS show you about your model name?

xapim

If the acer stock recovery was changed in any way you lost it if you haven't created a USB recovery drive the first time you've booted it if alt+F10 it's not working there's nothing u can do about it I'm afraid unless you live in the US/CA and you have bought it there acer only sells recover usb drives in the US/CA and only for devices bought and registered 

Veteran_gamer

Unfortunate I only copy registry settings & a list of running services .
I know I shouldn't relay on application that I'm not familiar with, but I thought that reset wouldn't affect the root files or some information that came preinstalled

I'm not sure about the alt+F10 coustm recovery but I don't have a plan to do it any time soon because I've already install
& update all things I need for the third time.

I just noticed that the boot speed is s little bit slower ( 2-5 seconds) probably that due to services running during booting or maybe  something related to the version of bootloader/ windows version.

Anyway, I probably will compare the Registry settings , and apply some tweaks & disable some services so the boot would load faster .

What is the latest & most stable version of the bios ? 

Anyone could upload the default background without comparison .I would appreciate it .

Maybe could someone who got same device as mine could -if he/she doesn't mind -upload the whole iso copy  xp

the only thing I care about is the boot speed &  drivers updates.