Acer Aspire 515-43 with ryzen 3500u throttles to only 1.2GhZ

notauser

Hi,

I bought an Acer Aspire 515-43 with ryzen 3500u about 2 months ago. Now I frequently get the issue that the processor throttles down to only 300 mHz on all 4 cores. I am not quite sure what causes this but it is not related to temperature (28C when this happened).

Does anybody know a fix for this. Sometimes restarting will help.

Thank you

anuraagkhare2121

notauser said:

Hi,

I bought an Acer Aspire 515-43 with ryzen 3500u about 2 months ago. Now I frequently get the issue that the processor throttles down to only 300 mHz on all 4 cores. I am not quite sure what causes this but it is not related to temperature (28C when this happened).

Does anybody know a fix for this. Sometimes restarting will help.

Thank you

I faced similar issues in my 2500U model some months ago and I went to service centre , there they advised for maintenance and a change of thermal paste. They thoroughly cleaned the cooling vents and brushed some dust and the problem went away. 

billsey

It's supposed to drop down when not in use, it saves a bunch of energy which translates to longer battery life. Does it speed up when you start doing stuff?