PH315-51-78NP Not turning on??

Saireddy
Saireddy Member Posts: 6

Tinkerer

edited November 2023 in 2019 Archives
I have opened my laptop today as usual ..but  it's showing blank screen..
when i press power button the screen indicator is lighting up  blue for 5sec and turning off...
when i put charging the charging indicator is showing red...
and there's no even predator logo....
i have tried battery reset button ...
i have tried ram interchange ....
any suggestions for this case...
Thanks:)

My configuration...
16gb ram
512gb intel ssd
i7-8750h
6gb nvidia gtx 1060

Answers

  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    @Saireddy
      Hi, sorry to hear about your issue. Kindly try power drain by following the below steps. 

    Power Drain

    ********** 

    1)Unplug the AC power adapter.

    2)Press and hold the Power button down until the unit goes off. 

    3)Search for a pinhole that has a battery symbol next to it on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.

       If this doesn't work, try to do BIOS defaults by the following steps. 

    RESET BIOS

    *********** 

    1.Turn off the unit. When the unit is off completely, press the power to turn on the unit.

    2.Immediately keep on tapping the F2 to enter the BIOS.                               

    3.In the BIOS, press F9 to reset the BIOS to setup defaults.

    4.At the confirmation screen, press Enter for Yes to load the default configuration.

    5. Press F10 to save your changes, and restart the system. Select Yes and press ENTER to confirm.  

      If this doesn't work, and if you feel that the unit is under warranty, check the link below and choose your location and contact the support in your location.

                http://www.acer.com/worldwide/support/

                  I hope that this is helpful to you! If I have answered your question kindly click YES, thank you :3 


    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3