Hi I recently bought a acer nitro gaming pc and im having trouble

Officialjack
Officialjack Member Posts: 1 New User
edited November 2023 in 2019 Archives
This is the second night in a row where the pc just crashes and its stuck in reboot ? The fan and lights turn on for a second and then everything repeat after repeat and my monitor is just black when its stuck in reboot? Someone please help

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Hi Officialjack 

    Try to remove all the cables including the power code. press and hold the power button for 30 sec. 
    Try to turn on the unit and check if the unit is still crashing. If you still have the same issue then try to do a reset. 



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  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    This is the second night in a row where the pc just crashes and its stuck in reboot ? The fan and lights turn on for a second and then everything repeat after repeat and my monitor is just black when its stuck in reboot? Someone please help

    The very first thing we need to know is your model number please. For example N50-** or AN515-**

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

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