Should I replace my hard drive or hard disk drive? Aspire E 15

LimboChan
LimboChan Member Posts: 1 New User
edited August 2023 in 2019 Archives
I bought my Acer Aspire E 15 off ebay, it was refurbished by acer. Ive only had it for 6 days, it was running smoothly til I tried downloading epic games but something went wrong mid download that was a fatal error and i couldnt do anything to it cause to repair and uninstall it i had to download it well i couldnt download it. I tried to reset my computer four times but every time it would freeze at 39% or 43% and say it wasnt able to get rid of my personal files and now my drive doesnt support anything but web browsers, is it saveable or should i just buy a new hard disk drive or hard drive?

Answers

  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    If you haven't done so already, try a ALT+F10 cold boot factory reset. Turn machine completely off. Then turn it back on again and immediately press and hold the ALT key while tapping the F10 key. A recovery screen should appear as in the video below. I recommend choosing an erase everything factory reset instead of trying to keep personal files. Jack E/NJ




    Jack E/NJ