Just bought new Acer Swift from Walmart. Apparently warranty already expired. Why??

seveneighty
seveneighty Member Posts: 1 New User
edited November 2023 in 2019 Archives
I called Acer and was told my warranty has expired in Oct 2019 (was started in Oct 2018). It's a brand new laptop purchased from Wal-Mart! No sign of it being refurbished, used, etc. Possibly a return or something? Anyway, I have proof of purchase (receipt) but don't know what to do now to get this corrected. Anyone else have this issue? Is it possible for someone from Acer to fix or clarify this for me?

Answers

  • Balu
    Balu Ally Posts: 95
    It is because of two reasons, it shows out of warranty. Either it is a demo computer or it is a refurbished computer. Sometimes there will not be a seal saying refurbished. In case if you are disputing on the warranty please click on the below link and this will help you to investigate on your warranty for sure.

    https://csapps.acer.com/pop/#form.php?page=welcome&ref=consumer

    Hit "Accept" if you feel the answer is useful to you so others can use the same.