Stuck pixel? helios 300

oricon499

My laptop suddenly has a red pixel on the monitor, you can really notice it on a white background or light color. Is this a stuck pixel and best way to fix?

Ill try to get a photo but my phone is dead atm.

The model of my laptop is helios 300 2019 i assume all the models in this lineup use the same 144hz monitor.

oricon499

Here is a picture of it

xapim

oricon499 you probably cant fix it that happens sometimes its normal for ips panels to have stuck pixels/bleeding and theres is a universal table on how many you would need to have for a replacement not sure if its the same on all countries but i thing to have the right for a display replacement on warranty due to stuck pixels but i think you would need 2 to 3 to be considerable under warranty but you can contact acer support from your country directly and ask them if they would be able to assist you

oricon499

do you have one on your screen? im deciding whether to swap the laptop for a asus rog that has a LED screen

xapim

No but i had seen many ips panels with this issue as i said its normal

oricon499

I'm asking because this is like my 6 the helios laptop and this one has the pixel near the middle of the screen which is jarring.

xapim

oricon499 said:

I'm asking because this is like my 6 the helios laptop and this one has the pixel near the middle of the screen which is jarring.

You can always contact acer support directly and ask them about it