Where to buy replacement battery for acer aspire e1 series z5we1

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ali84
ali84 Member Posts: 1 New User
edited August 2023 in 2019 Archives
Our laptop battery is completely dead I can’t even turn the laptop on with it plugged in. I need a replacement battery but have no idea where to get one. I don’t like the look of the ones on eBay from China as I’m scared they will start a fire or something. Can I order a new battery for it through Acer? I have no idea where to find one 

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  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
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    ali84 
    What is the full model number of the laptop ? For example E1-XXX=XXXX
    The laptop should work fine when the battery is removed and only the adapter is pluggedin.
    If not turning on when plugged in, it could be an issue with the adapter or charging port.
    The easy option to isolate the issue is by swapping the charger for another, or trying this charger on another device.  
    You can also check the adapter using a multimeter. Plug in the adapter. Wrigle the cable and check the adapter. If you see voltage or amperage that jumps around from high to low a high, Make sure it's putting out the rated voltage. Ditch that adapter immediately, contact warranty support and get a new charger.

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