Blue screen error and automatically restarting

rysoumya
rysoumya Member Posts: 10 New User
edited August 2023 in 2019 Archives
I am getting one blue screen showing "your PC ran into an error". Not able to find any solution.already tried multiple things.

Answers

  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    If one of your multiple things wasn't an ALT+F10 cold boot factory reset, you might want to add to your multiple thing list to do on whatever kind of laptop you might have there esp if it's some kind of ACER model.  :)   Jack E/NJ




    Jack E/NJ

  • rysoumya
    rysoumya Member Posts: 10 New User
    It's showing "there is a problem resetting your PC". :'(
  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    If at first you don't succeed, try oh try again. It would still be good to know what kind of PC you have. Is it an ACER? An ASUS? A laptop? A tablet? Maybe even a  desktop? Does it have a model number? Is is still running Windows 7? Or maybe Linux?  :)   Jack E/NJ 

    Jack E/NJ

  • rysoumya
    rysoumya Member Posts: 10 New User
    Acer laptop with windows 10
  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    edited November 2019
    (1) Does it have an ACER model number?
    (2) Was it factory installed Win10?
    (3) Did you try the ALT+F10 reset again already?

    Jack E/NJ

    Jack E/NJ