is it correct that the Aspire AM3985 will not update Window pass the 1803 version.

dennismn

I have a 2013 Aspire AM3985 which clauses problems when I try to update Windows versions passed version 1803. Many attempts, but no luck. Since it is trying to update it then has problems shutting down and starting up.
Thanks, Dennis

Tom2019

Hi @dennismn

>> You can also download the Windows Update Troubleshooter, and then select Open or Save in the pop-up window. Select Next and follow the steps in the wizard to find and fix problems with Windows Update.

>>Also, You can stop this process since your device hardware is not supported, please proceed using these simple steps:

To make changes in startup to disable Windows 10 forced updates, open the Run command by pressing Windows + R. Now, type services.msc and hit Enter. Now, in the list of processes, located the Windows Update service and open it by clicking.

To disable it, under the General tab, find Startup Type and change it to Disable.

Now restart your Windows 10 PC to disable Windows 10 forced updates.

To restart the Windows updates in Windows 10, simply follow these steps and change the Startup Type to Automatic.

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