My Acer Aspire 5 shuts down

Carriem
Carriem Member Posts: 2 New User
edited August 2023 in 2019 Archives
My Aspire 5 shuts down whenever I move it, and sometimes just at random. 8 mos. old. I did a full system check and it says everything is good. Can anyone help me. 

Best Answer

  • Jack22
    Jack22 ACE Posts: 4,006 Pathfinder
    Answer ✓
    @Carriem
    Try the below step and check
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.
    BIOS default: After power drain is done, power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. 
    Press F9 and press Enter than press F10 and press Enter. the unit will restart​.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!

Answers

  • Jack22
    Jack22 ACE Posts: 4,006 Pathfinder
    Answer ✓
    @Carriem
    Try the below step and check
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.
    BIOS default: After power drain is done, power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. 
    Press F9 and press Enter than press F10 and press Enter. the unit will restart​.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • Carriem
    Carriem Member Posts: 2 New User
    Thankyou. Will try it right now.