My new Predator Helios 300 isn’t working

Chrys
Chrys Member Posts: 1 New User
edited November 2023 in 2019 Archives
Hi, I just got my Predator Helios 300 and it is stuck blinking like the picture. When I started the computer it asked me to choose a language, which I did but now the screen is stuck like this and this is not even the language I chose. It says “One moment...”, I have turned it on and off several times and it just starts up like this. I also tried ctrl+alt+del as well as pressing other buttons and trying to click the arrow in the left corner. The menu asking what language I wanted looked just as bad as this. What should I do? All the costumer services are closed for today and I don’t know if they are open on Saturdays and Sundays, if not I will have to wait until Monday so I decided to try to get help from here in the meantime.
I am not sure if this is the model number, it is the number I found on the website I bought it from:  NH.Q54ED.052

Answers

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    edited November 2019
    Is it connected to the internet? Also is this the problem?

    Trying to do my best here - Your happy Predator owner =)!