My XB271HU Monitor

System
System Member Posts: 4,554 Seasoned Practitioner WiFi Icon
edited February 16 in 2019 Archives
This discussion was created from comments split from: Poor Acer Repair Service.

Comments

  • Maehwa
    Maehwa Member Posts: 2 New User
    edited November 2019
    My XB271HU bmiprz monitor, that I just bought in August this year, has been having screen tearing right through the middle of my screen. I'm at firmware 20170116, yet it was supposedly fixed in a 2016 firmware.... I called Acer support and they said I have to pay to ship it to them, they will find the problem in 7-10 days, then they will ship it back... 

    Outrageous service for a $550.00 monitor. I've heard/seen nothing but bad from their repair service as well, so I won't be taking any chances sending it to them.