Nitro 5 black screen with flashing keyboard

Vikingguy1
Vikingguy1 Member Posts: 2 New User
edited November 2023 in 2019 Archives
Hi guys,

So I've had my Nitro 5 for over a year now and aside from the occasional freeze or crash it's been very good to me however lately for some reason sometimes the screen would appear as if it was corrupted with green lines over the screen and would freeze, it would then do a self restart and be fine.

Now though, it froze up with the lines and after a self restart all I had was a black screen and the keyboard was flashing. Turned it off (via power button) back on, no change, ended up leaving it for half an hour, came back to it and hey presto guess what, it was working fine. Run anti virus to check all clear, run antimalware all clear. Then freeze and back to black screen with flashing keyboard. Managed to get to blue error screen one time however there was black streaks all.over it and the only thing I could do was press F1 but all that did was re-fresh the screen. Called the tech support for where I got.it and they reckon it's the mother board.

What do you guys think?

Answers

  • What is the exact model? Example AN515-51-75kz
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
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  • Vikingguy1
    Vikingguy1 Member Posts: 2 New User
    It's an AN515-52-50VR
  • Have you tried resetting the battery? Does the problem remain in the bios? Could you record a video of the problem and post it on youtube?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)