All in one C22-760 Black screen on startup

SteveH1
SteveH1 Member Posts: 2 New User
edited March 1 in 2019 Archives
My Acer starts with a black screen and if I am lucky I can keep rebooting until it starts. I briefly see the acer logo but it disappears. How can I resolve this problem. Does it have a separate graphics card?

Comments

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    When the screen is dark can you shine a flashlight on it at an angle and see the normal stuff? If so there an issue with the LED backlight. If not do you get any of the juggling balls indicating Windows is starting to load? One diagnostic you coud try is booting into the BIOS and just sitting there for a while to see if the same symptoms appear there.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • SteveH1
    SteveH1 Member Posts: 2 New User
    Thanks Billsey I will try that. How do I boot into BIOS?
  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Likely DEL clicked a bunch of times as soon as the logo appears, or a bit sooner.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.